“The decanter lip came broken. I sent an email with the image but no response. I ordered two more at the same time and they both came in perfect. So because of that I do recommend.”
“The decanter was nice, the cups were supposed to match the design of the decanter and it didn’t.
I had to reach out 3 times for tracking information then all of a sudden it showed up at my door. 2 days before Christmas, note I ordered it a month ahead.”
“Was notified a month after purchase that you were out of the item. Another month later my order finally arrived. 1 of the 2 glasses was shattered and the top of the decanter was not included. Not a great experience. I did receive a refund but now I just have 1 glass and a decanter with out a top.”
I'm so sorry to hear about this. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
