“Normally I am super happy when I order from Acai life - however this time my 3 lots of 1kg frozen acai life simply came as 30 individual pouches in a black bag. Normally 10 pouches come in the white big pouch which shows the consumer what is inside (as advertised). I am a little disappointed this time. I hope this won't happen again - or at least let the consumer be made aware that things have changed.”
“Orddered but did not I arrive, tried contacting them via email and on the phone and no response! They are a scam outfit dont order from them, still to this day they do not answer there phone”
“Terrible experience, very unprofessional customer service.
They sent the açai in a poorly insulated box. The açai arrived unfrozen. The açai tasted like it started to ferment. Gone to waste.
I contacted them by email explaining the situation. I got an answer saying it's normal for the açai to arrive in a liquid state, while every bag says KEEP FROZEN.
On top of that, the delivery took more than 24 hours. According to them, they consider 24 hours the limit for a safe delivery for consumption.
They've ignored my last email.”
“The frozen acai I bought from Acai Life is delicious!!! I am enjoying bleding it for breakfast every morning with a banana, blueberries and coconut milk. Add a handful of granola and I am in my happy place! Acai is a keeper!”
