“When I looked and did my research on this product I was thinking it wasn’t going to work as well I it was made out but when it arrived I was shocked, have to say I’m amazed.
I’m a person who hates drinking just water but I can’t seem to put it down.
My family have tried it and are now getting one. One pod lasted me 4 days and I was using it a lot, raspberry and lemon is my go too.
Overall amazing product”
“Bought for my daughter after she saw it on Tiktok. The flavour strip came straight off the pod so was no good. Tried the other one and couldn't smell or taste anything. Waste of money basically paid £30 for a water bottle.”
Hi Kaylie,
we're so sorry to hear that this happened! This means that the pods are defect, and we'll be more than happy to send out some replacements so that your daughter can enjoy her bottle as it should be 😊
The best thing to do is to contact our support: https://support.air-up.com/en/support/tickets/new to get this resolved as quickly as possible!
All the best,
your air up team
“Waste of money doesn't do what it says and don't hope for a refund because they won't give you it because you've used it what a bloody joke so £30 for a water bottle because that's all it is”
“I never really used to drink water but now with this I drink lots every day now!My favourite pod is liME I have ordered wildberry and tangerine. Can't wait to try them out!!!!”
“Habe mir bei euch das Starter Set gekauft. Ich bin begeistert das es so gut ist.
Allerdings habe ich ein Problem. Die schwarze Dichtung mit dem Trinkhalm hält nicht dicht. Immer läuft Wasser aus wenn ich trinke. Mach ich was falsch oder ist das ein Produktionsfehler???”
Hallo Fabian, schön, dass dir die air up so gut gefällt. 🤗
Die Stelle, die du beschreibst, ist unser Druckausgleichsventil. Mit Pod und aufgedrehtem Deckel ist die Flache auch dicht, da dann das Druckausgleichsventil abgedichtet ist, sodass du die Flasche problemlos transportieren kannst. 😊
Thanks for your feedback on our pricing! To prolong the flavour in your pods, we can definitely recommend deactivating the pod when you're not drinking from your bottle, and storing them in their airtight pouches when you're not using them 😊
“When I say that this is the best bottle ever i mean it honestly this is a lifesaver I have requested it to lots of people and they have bout them and agreed with me honestly defo worth buying (I LOVE IT SOOO MUCH).”
“Ich bin echt überwältigt!! Viele meiner Freunde haben die Flasche und da dachte ich, ich muss auch mal nachziehen. Nach einem technischen Problem bei der Lieferung kamen die Flaschen für mich und meinen Freund dann heute an (riesigen Dank an den super Kundensupport). Mit der Flasche macht das Trinken mega Spaß und schmecken tut es auch richtig gut! Bin großer Fan von Waldbeere, werde mich aber noch weiter durchtesten! Ein absoluter no brainer ;)”
