“Ich habe das Produkt meinen Sohn gekauft er ist voll zufrieden. Und ich muss sagen man hat das Gefühl dass man das trinken was man auf die Flasche aufsetzt. Bei der Bestellung ist was schief gelaufen ist aber schnell behoben worden und man hat auf meine Mails sofort geantwortet fand ich einfach super”
“I can't say that I know what's up with this. When I first tried it, it was just like drinking water while a nice smell was in the air, but I wasn't fooled into thinking I was drinking anything but water. However, we are now on day three of the same pod and today, oddly enough, I actually started to 'taste it' which is kind of weird. This is just the orange and passionfruit pod at the moment. Only time and experimentation will tell if it's really working. However I'm not sure about the cost right now. I'm trying to drink more water to help keep me away from carbonated drinks but I'll have to see how long a pod really lasts before I can decide if it's value for money.”
Hi Katharine,
thanks so much for your feedback! We're happy to hear that it's going well so far, and that you're enjoying the flavour from your first pod. We understand your reservations about cost, but once you've invested in the bottle, the pods come out at around 40-60p per litre 😊 We hope that you'll enjoy trying all of our different flavours, and that it will help you to drink more water!
Kind regards,
your air up team
“I have tried two different pods and there does not seem to be enough flavour in them, the sample one does not smell at all do they have a sell by date?
A good idea would be to have a flip rather than a screw lid for ease of use.”
Hi Elaine,
thanks for your review. If your pod has no scent at all, we advise you to get in touch with our customer service team, who will be more than happy to help you 😊
https://support.air-up.com/en/support/tickets/new
All the best,
your air up team
Hi Nadine,
we're sorry to hear that your bottle isn't working for you! Did you activate the Pod?
Do you have air bubbles when drinking with the Pod activated? You can also check if all air holes (on the straw and mouthpiece) are free.
Feel free to watch this short helpful video: https://www.youtube.com/watch?v=8pRWL0wpL8I
If that didn't help, you are welcome to contact our support team and we will continue to look for a solution 😊
“I love it. Really good but I think you should sell testers. Pods that don’t flavour as much water meaning they are cheaper and you can test if you like the flavour before buying 3 of them. But otherwise really incredible.”
Hi Fraser,
thanks for your feedback! We're really happy to hear that you're a fan of air up. Providing testers is definitely a great idea, and we're already working on something like this for the near future 😊
All the best,
your air up team
