Hi Kiera,
we're really sorry to hear that your bottle isn't working for you! Are you activating the pod before drinking? Do you have air bubbles when drinking with the pod activated? Please don't hesitate to get in touch with our customer service team, someone will be more than happy to help you resolve this:
https://support.air-up.com/en/support/tickets/new
Kind regards,
your air up team
Hi Charlie,
thanks so much for your review! We're so happy that you're enjoying your air up bottle 😊 The bottle is just a one-time investment, and now you can enjoy all of our different flavours 😍
“I bought 6 starter packs for me and my family at Christmas. We are all terrible at drinking enough water so the idea was an effort at healthy hydration.
The bottle got mixed reviews
My husband loves it and uses it every day he swears by the smell tasting and is over the moon.
My dad and brother like the bottle and use it by their bedside. They aren't convinced the smell makes taste but are happy.
My mum didn't manage to really use it so she doesn't get a say.
I would say I love the concept but don't like the flavours I found the citrus smelt yoghurty.
The bottle itself is a pain, I'm breastfeeding so I keep the lid off at night as I only have one hand. If the bottle falls on its side all the fluid comes out. I'd rather no straw if that's what happens. Lastly the pods themselve don't last very long.”
Hi Jenny,
thanks so much for your feedback! We're so happy to hear that your husband is loving his bottle, and that most of you are enjoying it too 😊 Our flavours vary a lot in intensity, so we can definitely recommend trying out some different ones so you can find some that you love! Also, always deactivate the pod when you're not drinking from the bottle, this will prolong the life of the pod.
All the best,
your air up team
Thanks for your feedback, we're so glad that you're a fan! The good thing is, you only need to invest in our bottle once, then you can already start enjoying all of our flavours 🥰
“This was one of the 1st things my 10 year old son put on his Christmas list! He hasn’t gone a day without using it! He totally and still amazed how it taste like the flavour! Highly recommend! Only thing is a bit pricy. Can’t wait to make our way through all the flavours!”
“Ich habe eine air up seit Oktober 21 und ich bereue es nicht. Ich verstehe nicht warum gesagt wird dass es nicht geht. Leider kann. Ich nicht im Internet bestellen, da ich noch keine Bankkarte o.Ä habe. Deshalb habe ich nur eine begrenzte Auswahl der Pods. Aber es geht trotzdem
Euch allen noch einen Schönen Dienstag”