“I’m really disappointed with my Alf Muriel bag. It’s such a beautiful bag, design and leather but functionally it’s horrible. The clasp doesn’t stay closed so I’m continually walking around with the bag open and on a lean leaving things to fall out or be pinched. I’ve only used it a couple of times and I’ve already switched it out for my old bag. I’m not sure if I got the lemon of the bunch or it’s a design fault but I couldn’t hand on my heart recommend this bag to anyone unfortunately :(”
Hi Jen,
Thanks for the feedback.
It appears you have a faulty clasp, we are sorry that your Muriel is not functioning as it should be & we are more than happy to take a return on it.
We will email you directly to get this sorted for you.
Best Regards, The Alf Team
