“SIzing chart is WAY off. My daughter's measurements showed her size as LARGE and the dress was huge on her. We then ordered a MEDIUM and that TOO was enormous. We just re-ordered a SMALL. For reference, she is typically a SIZE 6.”
Thank you so much for your feedback. We truly appreciate you taking the time to share your thoughts, and we’re so sorry to hear that your experience didn’t meet your expectations. Please know that we’ve heard you and are committed to making things right.
If you haven’t already reached out to our customer service team, feel free to contact us at online@shopamericanthreads.com, and we’ll be happy to assist you. Otherwise, we’ll be reaching out to you directly to resolve this as soon as possible.
Thank you again for helping us improve. Your satisfaction means the world to us!