“Gifts cards work now! I previously purchased one a year ago and it didn’t give me the option to send to anyone and I never even received it but they have updated it and my recipient got their gift card!”
“Gift Card?? There appears to be no option to send as a gift card, as no button to pick (shown on product page, as per ChatBot, but not there). Based on the lack of positive reviews for the process and issues reported in trying to transfer a purchased certificate from purchaser to the gift recipient, I decided a simple e-transfer was a better gift solution with greater options for the recipient. American Tall's loss, possibly, as intended recipient has greater options now.”
We're sorry that you've experienced issues purchasing a gift card. Thank you for your feedback. We've provided a link to our Gift Card page on the Help Center, please refer here if you're having issues!
https://americantall.zendesk.com/hc/en-us/articles/19128094065179-Does-American-Tall-Have-Gift-Cards
Please contact our customer experience team if you continue having issues!
“Ordered a gift card yesterday to be delivered by email and I haven't received a confirmation that it's been sent. Should have read the poor reviews first. Long time customer and am very disappointed”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
“Same issue as everyone else has had …. I bought a $100 gift card with no option to place a recipient email and I have yet to receive confirmation, seems like this should have been resolved as of now with the same issue ms recurring”
“The gift card was sent to me in an email, there was no place to enter the info. I copied and pasted the link and tried to send it to the reipient, but he cannot click on it. This is all very confusing and I don't know how to use it at all now. Please help.”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
