“I purchased a gift card for my son's birthday. I provided his e-mail address, the date to be delivered and a short message. To my surprise, I received a gift card. Immediately, I attempted to verify that my son was going to receive his card. After two attempts with your staff, the problem was not resolved. I contacted my son to have him check his e-mail. I forwarded my e-mail to him. Hopefully he will enjoy his gift.”
We apologize for the confusion. We responded to your emails, however, we are sorry if you didn't receive our responses. When purchasing a gift card there is an option to enter the recipient's name and email. If this information isn't provided the gift card will automatically be sent to the email used to make the purchase.
