We're sorry to hear that, that shouldn't have happened. Someone from our customer support team is going to reach out by email and look into this for you.
“Waist band runs super small. I ordered an XL and it runs closer to a M. Kind of pointless to have cozy pants with thick & tight waist band. Not all tall people are built like the models in the picture, but y’all should know that already.
Not to mention the first pair I received had a pen park and fluff all over it. I asked for a store credit and somehow they just sent another pair instead of processing the credit. Over it.”
We're sorry that the waist band is too tight and that the pants came with a pen mark on them. We're also sorry that you received a replacement pair instead of a store credit. Someone from our customer support team is going to reach out by email and look into this for you.