“I was sooo hopeful that this would be a great fit as everything else I have purchased from American tall has been, sadly the arm length in this jacket in the tall size is not for long arms. 6'2, 180lbs”
We're glad that the jacket is a good fit. Sorry that the sleeves are too short. We appreciate your feedback and will pass it along to our team. Let us know if you have any questions!
We're sorry that the jacket isn't a good fit. If you're looking for something with a bit more length we recommend trying an extra-tall. However, we'll let our team know you're interested in a slimmer style.
“Sleeves were too short and I couldn't do up the jacket. Ordered size that always fits and size chart. had to pay $45 to send it back via UPS for a larger size via the exchange. Please do something about shipping choices. Canada post would have been so much less expensive.”
Sorry that the jacket wasn't a good fit. We'd be happy to assist you with sizing.
We apologize for the confusion, when you submitted your exchange request you would have received a pre-paid return label. You do not need to pay for any additional postage. Feel free to reach out if you have any questions!
“This jacket was a disappointment. It wasn't any longer in the arms and it wasn't any wider across the back. I ended up keeping it only because I needed to use it for an event that weekend but I doubt it'll get much use.”
Sorry that you're disappointed with the jacket. All of our items have been designed with added length to fit tall women. The denim jacket was fit tested by models and tall people in our community. If you are longer in the torso and arms you may prefer the fit of the extra tall! Feel free to send us a message if you have any questions. 😊
