“This is Fab, however, the lack of gas isnt!! I ended up advertising on facebook for an empty bottle inorder that I could exchange it for a full one, because my local gas place could not sell me a 'new' one due to regulations from Calor !!!!!”
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount. We are sorry to hear that you had issues getting a gas cylinder but that you managed to get this sorted.
“Received item on thursday, used item that weekend had a fault, emailed 9 days ago to inform of fault, not yet clear on what is being done about it. Very slow customer service”
Thank you for your feedback Scott. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see that you have been dealing with one of our customer service team and the issue has been resolved, apologies for any inconvenience caused.
Thank you for your feedback Brian, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Perfect, just what I needed we got it for the caravan but not been away yet so tried it in the garden and ended using every day last week upto now we have done kebabs,sausages, steak and bacon all worked out OK I found we only had to use it at half power.”
Thank you for your feedback Stephen. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
“Only 4 stars because I haven't used it yet. Stove is absolutely solid and we'll made, actually a bit heavier than expected, even though the weight was quoted in the specs. I had a Cadac previously and this is a lot more robust. Looking forward to using it.”
