Thank you for your feedback Tony. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see one of our customer service team has been dealing with the issue for you and we will try and resolve it as quickly as possible.
“I purchased the Campingaz Series 400 SG Double Burner Stove & Grill.
Excellent product. Lightweight and veritile.
I have two criticisms: 1) as it's lighweight, it could do with being supplied with a non-slip base to the feet, as it has a tendancy to slip away from the user when pushing the piezo ignition and placed on a hard surface. 2) the handle is uncomfortable for carrying as the underside has not been finished to the same standard as the face.
Otherwise, good product.”
Thank you for your feedback Adrian, it is very important to us. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided. We will pass your comments and recommendations on to the manufacturer as they welcome customer feedback.
Thank you for your feedback Graham, it is very important to us. We are sorry to hear that you are having problems with the cooking temperature on your burner and grill. A member of our Customer Service Team will be in contact with you to have this resolved. We apologise for any inconvenience this has caused you.
