“I'm delighted with my new Provence gas heater. It looks stylish, was so easy to set up and heats my living room in no time at all. And it's portable! A great purchase.”
Thank you for your feedback Julia. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
“Pumps out a lot of heat, but I have now run this for around 3 weeks, for a total of around 30+ hours. It still has a strong smell during use. I have a carbon monoxide alarm but it isn't activating so it must be something else. I have a window slightly ajar, but any more would result in a colder room than if I didn't put the fire on. I know we should expect a slight smell as it burns butane, but it can be quite strong at times. The flame is burning blue so its not an obivious issue.”
Thank you for your feedback Neil. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas fire and the service we provided. One of our Customer Service Team will contact you shortly with information regarding the smell to resolve this for you.
Thank you for your feedback Nikki. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
“This is my second Provence gas fire lm so pleased with them every one admires it as it’s so different …..and l love that you can replace certain parts so it very strong and last for years”
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback and your recommendation Kenneth, it is very important to us to ensure our customers receive top quality products and an excellent service.
