“Very happy with this fire. Bought as a replacement for another brand that was difficult to light. This heater has a single control making it easy to operate one handed and so far the ignition has been faultless. The regulator clearly shows whether the gas is on or off, another improvement over previous heater. Not as large as expected, another plus! Looks well designed and superior quality to other heaters currently on the market. Recommend.”
Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top-quality products and excellent service.
“Arrived quickly. Well packaged. I already had a full gas cylinder (this can be an issue at present - get your gas before you buy a heater) Easy to fit the gas cylinder. Fire lit first go. No smell or smoke. Powerful hardly describes the heat output, even on the lowest setting. Reminds me of gas fires in the days before we fitted central heating. My 18th Century terraced house will be snug in case of power cuts, or I will use the heater for a top up in the coldest weather. Fantastic.”
Thank you for your feedback David. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback Nigel. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“Not sure how it performs as not able to purchase a butane gas bottle. Cannot return to applied as it now last the return date. So if considering check with your local supplier for availability.”
Thank you for your feedback Geoffrey, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please contact our Customer Service Team and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
