“Have this one as well as a bluelab pen, while this one is not horrible, I need to calibrate it way more frequently than the bluelab one. Good for the price”

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Posted 1 year ago

“No powder for ph calibration”

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Posted 3 years ago

Hello Ethan, Sorry that you haven't had the best experience with your recent order. Please lookout in your inbox for an email that was sent by our Customer Support Team earlier in the week. Unfortunately, the Pocket Meter doesn't come with calibration fluid and is sold separately. We have the BlueLab pH pen which comes with small sachets, but it would be recommended to get a bottle of pH buffer as it will last a lot longer than any sachet. The pH buffer can be found here if needed: https://www.aquagardening.com.au/hygen-ph-7-buffer~1619 Thanks for the feedback, as it helps our small business know where to improve. In this instance, the pocket pH pen will continue to be sold as is, as it is an affordable choice for customer who are simply after a pH pen. Please get in touch with any further questions or things we could help you out with. You can always message support@aquagardening.com.au if you have any issues with a purchase after your order or any questions about what is or isn't included with certain products. - Kind regards, Aqua Gardening

Posted 3 years ago

“No powder for ph calibration”

Helpful Report

Posted 3 years ago

Hello Ethan, Sorry that you haven't had the best experience with your recent order. Please lookout in your inbox for an email that was sent by our Customer Support Team earlier in the week. Unfortunately, the Pocket Meter doesn't come with calibration fluid and is sold separately. We have the BlueLab pH pen which comes with small sachets, but it would be recommended to get a bottle of pH buffer as it will last a lot longer than any sachet. The pH buffer can be found here if needed: https://www.aquagardening.com.au/hygen-ph-7-buffer~1619 Thanks for the feedback, as it helps our small business know where to improve. In this instance, the pocket pH pen will continue to be sold as is, as it is an affordable choice for customer who are simply after a pH pen. Please get in touch with any further questions or things we could help you out with. You can always message support@aquagardening.com.au if you have any issues with a purchase after your order or any questions about what is or isn't included with certain products. - Kind regards,

Posted 3 years ago

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Posted 3 years ago

Hello, Apologies if the Pocket pH Pen has not reached your expectations - we haven't been able to find any previous communications from you, but please keep an eye out on your inbox from a message from our support team. There may be a calibration error we can help troubleshoot, and even potentially a fault - we will help explore all options and resolutions for you if you'd like. Kind Regards, Aqua Gardening

Posted 3 years ago

pH Pocket Pen Meter Reviews