“The pieces didnt align properly, one side of the base was welded wrong and made the whole table wobbly. One corner of the frame was also not welded together right and came apart. Super disappointed.”
Thank you so much for taking the time to let us know about your experience. We sincerely apologise for the experience you have had with the Glass Desktop Creative Art Station. Occasionally things go wrong in the factory, and it may just be the case of sending a spare part to you. We are so sorry and would like the chance to make it right. We will contact you privately to arrange a replacement. Thanks!
“The packaging & Delivery was great however, upon assembly I found that the large folding top surround frame had a poor weld in the inside corner that was broken.
I had to get it Mig welded to finish the construction.
No-fault of Art Shed but now see that it is heavily discounted on your site.”
Hi Geoffrey
Thank you for notifying us of this issue, I sincerely apologise for the inconvenience and the time taken. We would be more than happy to have the item replaced for you, there was no need to have it repaired. If there is anything further we can do to assist, please let us know. You can call 1300785406 or email customerservice@artshed.com.au to contact us. Thanks
“The easel was a gift from my husband and perfect for sitting or standing and moving locations, no more neck strain when working on fine detail and ample surface area to work on. Solid build, just consider the size and weight if moving regularly.”
