“I emailed you after i made my purchase as I had a problem at the checkout. This involved my order being put through twice. I heard nothing back and received 2 orders and was charged twice. Not the experience I was expecting.”
Hi Fiona,
Thank you for your feedback.
Unfortunately, we did not receive an email from you regarding the two orders. We can send you a return label for the second order and refund the second order once we have received the products back in sellable condition.
We sincerely apologize for this issue. Please contact onlineteam@atgretail.com.au for further assistance.
Kind regards,
Australia The Gift
“I purchased the Koala and baby and the Roo and Joey for the 13 and 10 year old daughters of friends visiting from the US for Xmas. They were delighted with them and I was very pleased to see such high-quality Australian-made products at such reasonable prices. Delivery was swift and I’d highly recommend Australia the Gift and their products”
