“My grandson opened his only to find it mouldy
We are currently in Thailand
Not impressed to say the least
Would like to know what you will do to remedy this I tried to send a photo and email but have been unsuccessful
Yours Graeme Meyers”
Hello Graeme,
Thanks for your review.
I replied to your email yesterday morning, the reply may have gone into your spam/junk folder. We are happy to provide you with a refund for this product as requested. We are just awaiting your reply to ensure it was only the one packet so I can process the refund.
Kind regards,
Online Team - ATG
