“Watch arrived broken. I have sent numerous emails with no responses. Not sure what I'm supposed to do with a broken watch. The watch itself is pretty, the customer service is lousy.”
“Well the watch is as it appears HOWEVER the ingraving was incorrect. It was suppose to say My Love for You is "timeless" and it says "endless". This was VERY disappointing because this was my gift to my fiance' for his wedding present. Of course it was too late to return it when I realized the mistake. Also, once he opened it and saw the brand he was familiar as he already owns a Avant Wood watch, which I knew, but what I didn't realize is that you all charge way more on your website then he paid for his watch in the mail and that too was very disappointing. We will never be ordering another watch online again it is safe to say the better deal is at the mall where you see what you are getting and if you want it engraved at least you can ensure it is written correctly. Oh yeah and the difference of price can not just be the engraving as I paid $194.50 (free shipping) and he paid $75.”
“Gave this as a gift to my husband for Christmas and he loved it! It’s light weight, I believe it’s adjustable (it’s a little big), and the personalization makes it extra special!”
“Stunning wood watch I ordered for my husband for our 5 year (theme is wood) anniversary. He absolutely loves it. It is so lightweight compared to his metal watches.”
