Dear Chloe,
Thank you for your review of the 22.5" Hand Tied Weft Extensions. We’re sorry to hear that the long strong holding the weft together came unbraided. Your experience is important to us, and we appreciate your feedback about this issue.
We are always looking to improve our products, and your insights help us do just that. If you have any further concerns or questions, please feel free to reach out. We're here to assist you!
Warm regards,
Babe Hair Extensions
“My client keeps complaining that the ends of these feels so stringy and I completely agree. I’ve used babe extensions for years and I just had a customer service dispute over a pair of clip ins being melted feeling upon purchase, and now these keep getting a negative review from my client. She has always worn the babe hair I buy at the store (a and a beauty supply in Rochester ny) and I’ve never had any problems, and now both sets I’ve bought through your online portal have been so thin! They are so much thinner the bottom 4 inches than they are midshaft so it almost feels like we have to cut off all that extra length and then what’s the point ?!?!?”
“This client has thin hair and is very self conscious about it. We put in all 5 wefts of the Caroline extensions and she was over the moon excited to have thick, long hair again!”