“I lost 2 clients on account of me trusting "hiccups happen" while shipping, the price is not great and the shipping is not free or guaranteed. Not recommended, the hair was medium quality, just go to your local wig shop.”
Dear Yancarlos,
Thank you so much for taking the time to provide us with your feedback on our Ideal Hybrid Weft 18.5'' Color 6/10 (Eva). We sincerely appreciate your honest review and the valuable information you have shared with us.
We are truly sorry to hear about the negative experience you had, especially if it resulted in the loss of two clients. Our team understands the importance of reliable shipping and we apologize for any inconvenience caused by trusting in a "hiccups happen" mentality. We take full responsibility for any disruption this may have caused.
Regarding the pricing and shipping terms, we understand your concerns. We continuously strive to offer competitive prices and reliable shipping options for our customers. However, we acknowledge that there's always room for improvement and your feedback has not gone unnoticed.
We appreciate your feedback on the quality of the hair as well. We always aim to deliver excellent products, and we apologize if the hair did not meet your expectations. Your recommendation to visit a local wig shop is duly noted and will be taken into consideration.
With Regard,
Babe Hair Extensions
