“Well, I sent them back because they were not what I thought they were in the picture. And I missed the word ombre. They seem to be nice quality, however not What I wanted so I returned them. Was very easy to return and got my refund quickly. Much appreciated. I will try again another time.”
Dear Mary,
Thank you so much for your wonderful 5-star rating of our 18" Fusion Extensions Ombre 1B_60 (Stevie)! We really appreciate your kind feedback and support.
We are sorry to hear that the extensions did not meet your expectations based on the picture. We understand that the ombre effect was not clearly mentioned, causing the misunderstanding. Nonetheless, we are glad to hear that you found the extensions to be of nice quality.
We appreciate your understanding and cooperation in returning the item. We always strive to make the return process as easy and hassle-free as possible for our valued customers. It's great to hear that you received your refund promptly.
Your positive experience means a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for your support and trust in our products.
Best regards,
Babe Hair Extensions
