Dear Kristina,Thank you so much for the amazing 5-star rating on our Babe Mini Hair Extension Brush. We are thrilled to hear that you are loving it!
Your feedback means the world to us as it reassures us that we are on the right track in delivering high-quality products to our customers. We genuinely appreciate your support and trust in our brand.
If you have any questions or need further assistance, please don't hesitate to reach out. We are always here to help!
Warm regards,
Babe Hair Extensions
“This is regarding your extension hair brushes. I have bought both mini and full size and the both arrived mangled. They tear and trash the hair! They need to be packaged in a hard box so this doesn’t happen and possibly better quality bristles”
Dear Noha,
Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with the Babe Mini Hair Extension Brush. We truly appreciate your input and apologize for the unfortunate condition in which the brushes arrived.
It is truly regrettable to hear that both the mini and full-size brushes were mangled and caused damage to your hair. We understand that this is highly inconvenient for you, and we sincerely apologize for any frustration or disappointment this may have caused.
To address this issue, we are actively looking into improving the packaging of our brushes. Your suggestion of packaging them in a hard box is very much appreciated and will be taken into consideration to ensure that future shipments arrive in pristine condition.
Additionally, we understand the importance of using high-quality bristles to provide a better experience for our customers. We will work diligently to explore options for enhancing the bristles' durability and performance to prevent any further hair damage.
Please reach out to our customer support team at your convenience, and we will gladly address any further questions or concerns you may have.
Once again, we extend our deepest gratitude for sharing your feedback with us.
Warm regards,
Babe Hair Extensions
