“The starter kit does include enough hair to complete an entire head. I did not experience installing the hair in front of the head which I feel is the most important part of the process. Otherwise, the training is WONDERFUL! Full of examples and explanations. it also included cutting hair tips which was fantastic.”
Dear Michelle,Thank you so much for taking the time to provide your valuable feedback on our Tape-In Starter Kit. We truly appreciate your openness and honesty in sharing your experience with us.
We sincerely apologize for the issues you faced, specifically regarding the hair quantity provided in the kit and the lack of guidance during the installation process, particularly in the front area. We understand that this aspect is crucial to achieving the desired result, and we apologize for falling short in that regard.
However, we are delighted to hear that you found the training materials to be wonderful, filled with examples and explanations. We are also glad that the kit included cutting hair tips, which proved to be fantastic for you. Your positive comments are truly encouraging for us.
Once again, we would like to express our gratitude for your feedback. Your thoughts and experiences are invaluable to us, and we are committed to continuously improving our products based on customer input.
Thank you for your support and for being a part
Kind regards,
Babe Hair Extensions
“I never received my starter kit, and I was charged as if I did. I sent numerous messages and have not heard back about a replacement or refund. This is dissappointing considering I love the quality of the extensions.”
