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“This alarm keeps going off again and again when the baby breathes perfectly well. Sometimes dozens of times in one night, causing loss of sleep and a lot of frustration. Exhausts the batteries ridiculously fast.”

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Posted 3 years ago

Helpful Report

Posted 3 years ago

Dear Ewa, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you would like to talk to us about your issue you can do so by contacting our customer service team at info@babysecurity.co.uk Many Thanks BabySecurity

Posted 3 years ago

“Unfortunately the monitor does not pick up baby breathing. We have tried putting a piece of wood under Matt for more stable base and have even tried baby straight on top of Matt which is not ideal. Still alarming almost all the time despite being able to see definetly breathing. Have removed and currently looking at possibly returning.”

Helpful Report

Posted 3 years ago

Hi Terry, thanks for getting in touch. We're so sorry you are experiencing issues with the Callowesse Apprise Breathing Monitor. If you could please contact info@babysecurity.co.uk we will be able to look into this issue for you. BabySecurity

Posted 3 years ago