“I placed this order with the wrong file, after calling customer service I was told it would be better to send in a new file rather than cancel and re-order. I played phone tag with customer service for more than an hour trying to make sure they received the file, the customer service representative ensured that the new file would be used instead of the original, you can imagine the look on my face when I opened it and it was the original file.”
“My retractable banner turned out nice. The customer service representative was very helpful. They made sure I was satisfied with my banner before they moved forward with the order. I am definitely going to order more banners in the future.”
