“Unfortunately, I never received my banner in time for my event, so it was a wash for me. I was looking forward to it.
But when I returned from my trip, got to see the banner, and it looks nice. Small and compact, perfect for including in my luggage. Thanks so much. Sorry I wasn't able to use it.”
“They sent me a message stating that part of my banner was very low resolution and needed to be changed. After I sent the new design, they then said another part (the logo) needed to be replaced, and the only thing I needed to do was send a higher resolution logo, which I did. I called back to let them know, and the girl who answered my call said, "I can't do that." I told her that was the information the last agent gave me. She put me on hold for a while and then said it was done. I asked her if I needed to send my approval, and she said no, that I could do it over the phone. So, SURPRISE, PART OF MY SIGN LOOKS BLURRY!!!... $100 FOR NOTHING....
Some agents on the phone are nice, but the last girl was very bad.”
“You did amazing work and acted fast on my last minute order. The banner even arrived earlier than expected which greatly helped with my tight deadline. Good quality, great service, thanks so much.”
