“Sneakers arrived shortly after I purchased them online and looked exactly like their picture. Look great with my blue jeans and so comfortable! Very happy”
“I wish they were made of softer leather so that they were more flexible. I get blisters from wearing them. I'm sure this will eventually stop when they are more worn in.”
Hello there,
Thank you for taking the time to review your Bared shoes, we really appreciate your feedback. We are sorry to hear the Thorntail White with Gold Stars sneakers have caused you some blisters.
As unpleasant as they are, blisters are common the first few times you wear a new pair of shoes and will usually resolve themselves quite quickly. Wear the shoes at home first before taking them for a spin outside so you can take them off if you start to experience any discomfort. 😊
We recommend wearing your shoes around the house with socks to start with. Leather is reactant to heat and pressure – the more heat and pressure you apply, the more the shoes will give.
You can also massage any stiff areas of the leather with your fingers. This is a great way to get the leather moving and apply a bit of extra heat, without risking any irritation to your feet.
We have a few other tips and trick to have your Thorntail sneakers feeling super comfy for you. Our customer service team have sent you an email with all of this information, as we don't have a contact phone number to give you a call.
If you would like to speak to one of our lovely team, please feel free to call us on (03) 9509 5771 or live chat with us.
Have a wonderful afternoon,
Love the Bared Team xx
“I really liked the style of these sneakers and expected them to be very comfortable however I was disappointed that the back heel area was such a stiff material it caused terrible blisters after less than half an hour of wearing them. I’ve had to add silicone heel grips to the backs of the sneakers which I haven’t had to do before with other comfortable shoe brands.”
Hi Freya,
Thanks for taking the time to review your Bared shoes, we really appreciate your feedback. I am sorry to hear that you are unhappy with the fit of your sneakers. We have just reached out to you via phone and email, and we'd love to get this resolved for you at your earliest convenience. Would you mind giving us a call on (03) 9509 5771 or emailing us at info@bared.com.au? We really want to ensure that you are happy with your shoes.
Looking forward to hearing from you soon. 😊
Team Bared x
