“Was excited to receive them quickly in the mail but the real product looked different to the photos. It was quite chunky and heavier than expected so I had to return them. Luckily their customer service for returns is excellent and I got back store credit to use on another pair of gorgeous heels.”
Hi Olivia,
Thanks for taking the time to review your Bared shoes, we really appreciate your feedback.
We were sorry to hear that you were unhappy with the Herons and they didn't live up to your expectations. However, we're so happy we were able to help you to return for a store credit (that never expires!) and you found a pair of shoes you're loving. Enjoy!
Kind regards,
The Bared Team
“I love the look of these shoes and will persist with them, however the first time I wore them I got terrible blisters. My feet are still healing but I tried them again with the gel stickers and found that the stickers just rolled up at the point of contact (inner foot where the strap meets the shoe). I don’t have wide feet and hope they will loosen up.”
Hi Tamara,
Thanks for taking the time to review your Bared shoes, we really appreciate your feedback! I am sorry to hear that you are experiencing blisters with your new shoes. We have just reached out to you via phone and email, and we'd love to help you at your earliest convenience. Would you mind giving us a call on (03) 9509 5771 or emailing us at info@bared.com.au? We really want to ensure that you are happy with your shoes.
Looking forward to hearing from you soon.
Kindest,
Team Bared xx
“This was my first pair of Bared shoes and I am very happy. The Heron is very comfortable in all areas. The arch support is just in the right place. The woven leather is very comfortable and the back strap stays in place. The sole is very solid but at the same time comfortable to wear. I am looking forward to buying my next pair of Bared shoes.”
“Heron tan sandals are my new go to sandals. I can walk to work in them or pop them on at the weekend for brunch or shopping. Super comfortable footbed and very stylish with jeans or culottes. Needed to use the gel inserts at first to loosen the leather over the foot.”
