Hi Charmaine,
Thanks for taking the time to pass on your feedback.
I can see you’ve spoken with my colleague, and we’ve arranged for a return of your new sandals. I’m glad we could turn this around for you!
All of our shoes have a built-in metal shank to ensure the shoe is super supportive and not flimsy. This may be why you felt the shoes were heavier than a standard sandal. We want to make sure your feet are as supported as possible, whilst staying stylish!
Kind regards,
The Bared Team x
“These shoes are so comfy and look great! I love them! Customer service were so accommodating too! They sent me two pairs to try on so I could find my perfect fit. It was super easy (and free) to return the unwanted pair too :)”
“The tops rub my feet no end I end up having to line the top of my feet with plasters. They're also much more "plasticy" than expected. Also the back sling fall off my heel however tight I have it”
Hi Grace,
Thanks for taking the time to let us know about your experience with your new Heron sandals
We're glad we've had the chance to chat with you about this and pass on our helpful tips and tricks to make the fit more secure and comfortable.
Even better, we're so happy to hear you are enjoying your shoes now!
Kind regards,
The Bared Team x
“Thank you team Bared for the usual top notch service in forwarding me 2pairs of Heron sandals ,which allowed me to compare the different fits in this shoe.Thankfully the size 40 was perfect and the shoes are grabbed it seems almost every time I leave the house lately I rate them highly for style and comfort.. now for a pair of new boots!!!”
“Love these shoes so much. Minor blister to start but the leather has softened. They look great and are perfect for in-between season because the toe is covered and the back is open.”