Hi Karen,
Thanks so much for taking the time to leave a review on the Murrelet Sandals.
We're so sorry to hear that the heel cup was sitting in an uncomfortable position for you.
We have just tried to reach out so we can discuss this further, as we'd love you to love the fit of the Murrlet and we have some tips and tricks to share with you.
Feel free to reach back out to us on (+613) 9509 5771 or email us on info@bared.com.au
The Bared Team xx
“After years of having perfect feet I’ve suddenly been dealt a stress fracture and multiple ligament tears. These have been so great following the moon phase as the metatarsal dome keeps my sore places happy.”
“These ones were lovey, I liked the braided leather but when I tried them on the top strap was just a little loose for my narrow foot. I request a return and bared sent out the shelduck in tan that I wanted to try within days, and right before Christmas! I was extremely impressed with this system and the service and have recommended bared to all my colleagues, not only are they Australian based with a sustainability mission and incredible comfortable shoes, they also have fantastic customer service which makes it worth spending that bit more. I trust that if I buy a pair that isn’t quite right that I will be able to find the right pair with these guys. Extremely happy!”