This stainless steel watch band tool will help you get those little spring bars in and out of your watch casing. If you just shot a spring bar across the room and lost it in the carpet, you can buy more here.
“Would love to write a review on the tool but I never received it. I was in contact with customer service 14 days ago, said they would remail it. Never recived it AGAIN. So far the company seems rather shady and bogus. No real person to talk to either. Wanting a refund, not sure if that will happen either.”
Thank you for being a Barton Watch Band customer. We're sorry you never received your order. We also regret you've had problems contacting customer service. We strive for customer satisfaction and value your feedback to help us improve our process.
For a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
If this issue is still unresolved, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Received one of the two straps I ordered. The one I received didn't fit my watch (the strap was too thick). Also, the watch tool I received was bent. Tried to order replacements but customer service was so bad I just had them refund me for the strap I didn't get and I ate the cost of the other strap and the watch tool.
Ordered replacements from watchstrap tailor and was really impressed with the quality. A smidge more expensive but way better quality and much better customer service.”
Thank you for being a Barton Watch Band customer. We're sorry some of the items you ordered were damaged and had problems with exchanges. We strive for customer satisfaction and value your feedback to help us improve our process.
Let's try again -- please arrange for a refund or exchange at our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“The tool works according to specifications despite the Awl end seeming a bit wobbly and fragile. Otherwise, it is a good tool to have around. I wish it was sturdy enough to pry a Watch back off to change a Battery, but I'm afraid the tool would break.”
Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve.
As we've moved our location and updated our process, we want to make sure that any outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem.
If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
Thank you for your feedback, Henry.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
