“It's a watch band. I ignored the other reviews that mentioned how long it took to get the product shipped and regret it. It took over a month from the date I ordered the band for it to arrive. Not sure it was worth the wait.”
Thank you for being a Barton Watch Band customer. We're sorry it took so long to get your item delivered. Shipping is out of our control and sometimes that means a delay in delivery times or even a lost order. We strive for customer satisfaction and value your feedback to help us improve our process.
If you'd like a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. Please email our support team at info@bartonwatchbands.com for any further concerns.
The Barton Watch Team
“I purchased the Canvas band for my Garmin Fenix 6 Pro. If you look at the reviews, there is an issue with rashes and skin irritation around the rubber bands that come with or replace the watch. I needed the canvas band for this reason. As far as the allergies/rashes go, the canvas works like a charm and I can use my watch as intended again.
The issue (and reason for 2 stars) is that the Fenix comes with a quick release band. The Barton is more of a standard band with a lever in the band. This requires removing the quick release setup (just need two watch screw drivers which I had) and then inserting the new band. The other MAJOR issue is that the pin that goes through the barton band is slightly too small (right size band itself but small pin through it). So it fits but any significant tug will pull the entire band off and the watch will hit the ground or if doing a physical activity potentially be lost. These watches are expensive. It's not worth it to risk the watch because of a band that doesn't work. I think if it was just a little longer (pin) or if there were ends that secured the pin in the holes it would be a 5 star perfect band.”
Thank you for your feedback, Brian.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
