“Super comfortable. My first strap ripped after only minimal, gentle use; but I contacted customer service who said it was still under 1-yr warranty and shipped out a new strap, for which I was very appreciative. FYI, I emailed about the strap but did not get any email reply until exactly six weeks later, which was extraordinarily long...however, I'm just happy it was replaced. But a reply might take some time if you're in the same situation.”
Jordan,
It's clear you've had a bad experience. If you can give us any details, perhaps we can address the issue. In any case, we're sorry that our staff didn’t meet the level of service we strive for.
Please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“Very comfortable. I like the fact you get two length bands - one long and one short. The normal bands are always too big but the smaller band fit perfectly”
Thank you for your feedback, George.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
