“I received the wrong item.
Order # 874378797 Order Date: 08/07/2022
Ordered: ESQR-BLKCRIM-20-BLK, like in the photo (Pic2) I attached here. But I received the Black Leather with Crimson Stitch (Pic4). Please resend the right item as soon as possible, as I am about the leave the country in a couple of weeks.
Attached are the (Pic1) correct order # and (Pic2) Item ordered, including the (Pic3) packing slip, while the last picture shows the (Pic4) wrong item delivered.”
Thank you for being a customer of Barton Watch Bands. We're sorry that you received an incorrect item and we were not able to resolve your situation in a more timely manner. We make every effort to improve our products based on customer response. As far as shipping, that is out of our control and that can regrettably lead to longer than expected delivery to customers.
We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
Please email our support team at info@bartonwatchbands.com with your order information and we will send you the correct item you ordered.
The Barton Watch Band Team
“Over the past several years I have purchased several watch bands from Barton. Every time I received top quality bands. Barton always has great looking well made bands , from leather to silicone . I recently bought a new watch and went right to Barton site and purchased 4 bands. I am very happy with each !”
“My second strap from Barton. I didn’t even look anywhere else after I used the black leather strap I received earlier from them. High quality on both. I can now understand why so many love the silicon strap. It’s fabulous! The easy to use sprig bars are very secure. The strap holes are placed for a perfect fit. And the comfort factor makes it top pick. The strap is strong and fits my watch just as I pictured before buying. I am glad I purchased it from Barton.”
“Perfect product amazing service, very helpful customer service, definitely I will buy more soon, and I do really strongly recommend this company for those people who have luxury watches.”
