Thank you for being a Barton Watch Band customer. We're sorry you never received your item. Shipping is out of our control and unfortunately that causes delays in delivery times and even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process.
For a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“Quality appears good, the holes are tightly spaced, providing excellent adjustability, and the inner rubber feels super soft and comfortable. But, with the two lengths provided, my 16 cm wrist falls right in between for sizing. The short band seems like I am barely squeezing the keeper loops on, whereas the long band wraps all the way up the side of my wrist. The locking keeper loop I find more annoying than useful; it makes putting the watch on and taking it off take more time, and I prefer to be able to fine tune the position of each loop. The shipping also took a long time, at 5 weeks.
Overall, it is an OK band, but for future purchases I will go with Barton's soft silicone straps instead, which have worked well for me so far.”
Thank you for your feedback, Nathan.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
