“I'm very disappointed with your service, the band is on back order with no time frame as to when you will receive shipment. I tried several to cancel and replace it with the Fossil Q Light Brown Leather Pittards Performance Band and to let me know the difference that I have to pay.
To date no one has responded to me.
Remember quality service is the key to Success.”
Thank you for being a Barton Watch Band customer. We're sorry that you haven't received a better response from our customer service. We strive for customer satisfaction and value your feedback to help us improve our process.
Please email our support team again at info@bartonwatchbands.com to make sure we can resolve this issue.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“I originally ordered the wrong size strap and Barton’s customer service was excellent! They were very understanding and send out the right size no questions asked. The strap itself is very nice. Comfortable leather with a very nice finish to it”
“It is a nice watch band. However, I would like for the inch-conversion chart to be added on the website. I will have to return band and get a larger size.”
