Thank you for being a customer of Barton Watch Bands. We're sorry that your product was not what you expected and is not fitting properly. We make every effort to improve our products based on customer responses like yours. If you have any further concerns or need a replacement, please email our support team at info@bartonwatchbands.com.
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Order number 4272541597750
Didn’t know what to expect when I got a band from Barton…
I am overwhelmed by the quality and look. The quick release is great, sturdy and functional! Even though, I miss ordered a size for the other band, it will fit one of my other watches perfectly. I even ordered 3 more bands to add some options to my collection. The delivery was quick as well. Definitely going to order more! Quality is amazing and prices are reasonable!!! Can’t go wrong with that!”
“I am not reviewing the actual band but rather how Barton handled my ordering the wrong size by mistake. They were very gracious in handling my complaint about getting the wrong size. The size was correct I just ordered 21 instead of 22mm. The mistake was all on my end. They sent a replacement before I returned the wrong sized one. Could not ask for better service”
Thank you for being a Barton Watch Band customer. We're sorry you never received your order, and had such a disappointing customer service experience. Shipping is out of our control and that can cause regrettable delays in delivery and even lost orders. But we strive for customer satisfaction and value your feedback to help us improve our process.
If your issue is not yet resolved, please email our support team at info@bartonwatchbands.com.
For a refund or exchange, please visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Bands Team
