Thank you for being a Barton Watch Band customer. We're sorry you never received your order, and had such a disappointing customer service experience. Shipping is out of our control and that can cause regrettable delays in delivery and even lost orders. But we strive for customer satisfaction and value your feedback to help us improve our process.
If your issue is not yet resolved, please email our support team at info@bartonwatchbands.com.
For a refund or exchange, please visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Bands Team
“I have yet to receive my order and therefore rate the current service as 1 star. This is the second time I have had to order this and cancelled the first order because it never came and was lost. The tracking with UPS is poor and no updates provided at any given time making it frustrating.”
Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve.
If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
Thank you for your feedback, Joe.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
Thank you for your feedback.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“The strap is beautiful and supple; after a few minutes of usage it already starts to shape around your wrist resultuing in being quite comfortable. The only downside for me is that as it's visible from the pictures the leather is so thin that it is damaged where it barely touches the case at its furthest end. If only it was a bit narrower around the lugs or the leather layer was more resistant, it would have been perfect. As is, it complements very well the watch and it's perfect for smart casual looks.”
