“Tried to install this on a basic DW5600, and the fit is so tight I spent an hour trying to get the adapters installed and couldn't get the spring pins to fall into the holes in the watch frame, even with the aid of a jeweler's screwdriver. I had to buy a spring pin tool and break out the lighted magnifying glass to get the pins set in the holes. It's not going anywhere now, but boy it was not easy to install.”
“I am not knocking the adapters for appearance. I am knocking these adapters because they are kinda frustrating to install and they will not stay connected to the watch. Several times I have had a spring bar pop out while just wearing the watch. I am using the spring bars it came with, so no excuse there. I have bought quite a few straps from Barton and this lapse in quality is surprising. The G-Shock watches are for a rough environment. It would have been nice if these adapters would match that, my experience is that they do not.”
Thank you for being a Barton Watch Band customer. We're sorry the adapters you ordered were not easy to install and not up to the quality you hoped for. We strive for customer satisfaction and value your feedback to help us improve our process.
For a refund or exchange, please visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“Once installed, it makes my g-shock much more comfortable to wear. But, I thought I could never put them on. They are not well adjusted for this GW-M5610-1ER thus the springbars are seriously bent, which means I had quite a hard time putting it in both holes.”
Thank you for your feedback.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“My watch model was not on the compatible list.
Emailed customer service to see if it would fit my AWG-M100B, since it does have 16mm lug width.
Got no answer.
Ordered anyway, doesn't fit.”
Thank you for your feedback, Walter.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
