“The band itself is fine, has a good coloration to it though really does not look very weathered. Only three stars because one of the clasps that attach the band to the watch kept failing, I had to transplant the one that came with my Garmin watch into its place. It is working just fine now, but I was ready to return it before that. I had higher hopes for this company.”
“Hello,
And thanks again for sending me the brown band for no charge, but I doubt that I will use it.
When the watch repairman had to replace the pins on the first band that I bought (the black one with blue stitching) because one was defective, he removed the quick release pins and installed the old style pins. I don't want to try to switch the two bands because I'm not sure that I would be able to reinstall the black one if I wanted to.
Also, the brown band that I received has no weathered appearance as the one on your website. It is just a plain brown band!!
And thank you for your email explaining the problems you had with the new software that made it difficult initially to communicate with your company!!
Sincerely.
Tim Auer”
“Great quality, ordered and received the watch band in five days. I have several Barton leather watch bands and all of them are holding up very well. I will definitely be purchasing more from Barton.”
“I like the watchband and rated it very good. That said, it's important to understand that my "very good" is based on having it for just a few days. One important measure of a watchband is how it holds up with the passage of time. I can't yet say anything about that. But, so far, so good.”
Thank you for your feedback, Peter.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
