“I've ordered two. One was a 20mm which was too large. I ordered a 19mm but never received it. Where is the 19mm I ordered?
Tony Gardner
US Army Retired Vet
Always a Soldier”
Thank you for being a Barton Watch Band customer. We're sorry you've had such difficulty receiving your correct order. Shipping is out of our control which means that sometimes this causes regrettable delays in delivery times, even lost orders. But we should certainly make sure you have what you ordered. We strive for customer satisfaction and value your feedback to help us improve our process.
If this issue has not yet been resolved, please email our support team at info@bartonwatchbands.com.
For a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Bands Team
Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve.
If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“It is just fine. I was pleasantly surprised that you sent this as a replacement, taking it on faith that I would return the previous one that was the wrong size. Thanks.”
