“It took around 7 weeks to get the strap as it comes from the USA. Unfortunately the first order had no tracking details when sent so was impossible to track and it didn’t arrive. To be fair they sent a second one without any quibble which was good but that took around 3 weeks to arrive so overall 7 weeks + to get a strap I could have popped to the shops for. Helpful when contacted but not worth the wait to get it.”
Thank you for being a customer of Barton Watch Bands. We're sorry your products were not quite the color you were expecting. We strive for product accuracy in the info and visuals we post on the website. Customer satisfaction is our goal and we value your feedback to help us improve. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
If you have any further concerns about your item, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“Took me 2 tries to get the correct size, but the Barton return/exchange policy is superb. The correct size arrived on the second try and it is perfect.”
