Hey Cary, Sorry to hear about the fit issues you're experiencing. We have fit thousands of Gear S2 watches and we're confident that the 20mm width will do the trick, no problem! It sounds like a simple exchange is all that is needed here and we're happy to help with that! Please contact us a customerservice@bartonwatchbands.com and we're happy to help make things right!
“This is my second band I had the other one more than a year and didnt have a problem with it except it did tear through one of the straps that holds the band. And the reason I bought another one is because it was starting to tear through were one of the pins attach it to the watch. But I am kind of rough on it I do wear it for Kickboxing class 5 to 6 times a week for and hour with it under my gloves. And have not found anything better to hold up to the excising that I do.”
