Thank you for being a customer of Barton Watch Bands. We're sorry the product was damaged upon use. Please email our support team at info@bartonwatchbands.com so we can arrange for a replacement.
We do make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“I've been a customer of your company for a long period of time and have always been very happy with your products, but these sail cloth straps are horrible! There as stiff as a board and just don't break in !! I have contacted your company and told you of my experience, your response was to give them some time to break in , well that has not happened so I just have thrown them in the Garbage and lost my money!!”
Thank you for your feedback, Armand.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“Bought 2 of these in two colors given success with last purchase. These new watch bands didn’t work given the circular shape of my watches. Seems that watches that require a radius to the watch and won’t accept the straight Barton version. You should offer the radiused version of your bands so customers can replace bands on watches like Suunto and Citizen. Thanks.”
Thank you for your feedback, Thomas.
I’m sorry to hear about your experience and that our product didn’t meet your expectations of the quality we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“This watch band had a problem on one end where the pin was supposed to come out. The hole in the band was sealed shut so that the pin could not extend. I purchased a different band from Barton that was perfect.”
“I ordered a 22mm Sailcloth band for my Orient Kamasu and I could not be happier with it. The quality is really good for the price. The band seemed a bit stiff at first (as I had previously read in reviews before purchasing), but I gave it a band before wearing and it is now really comfortable after a few wears. Highly recommended if you like the Sailcloth look. Shipping was quick and the customer service was great.”
