Hi Tane,
Thanks for your feedback.
I've checked your order carefully and the size was chosen is 16x24". "Scotch Whisky Knowledge Scotch Tasting Chart Vertical Poster - White / 16x24 in".
So sorry to know it must be a 24x36" poster.
In case you want to get a bigger size, please let us know and we will support you with a big discount code to save your money.
If you have any further information or any assistance, please contact us at support@batenstore.com.
Thank you for your understanding.
Customer Support Team.
“#1 I ordered the 11x14 as it was offered and I thought perfect size. WAS going to give as gift but can’t even read the bottom of sheet. So disappointed. That size should not be sold. Now have to find another gift.”
Hi Denise,
Thanks for your feedback, so we're so sorry to know you're not happy with the item you received.
The knowledge posters are perfect from the size 16x20. With the size 11x14", we're afraid the words are quite small to read.
In this case, we will support you to get a new one in the bigger size if you want, just contact us via email address support@batenstore.com. We will try our best to support your case as soon as possible.
If you have any questions or need any assistance, please feel free to contact us. We are always happy to help.
Thank you!
Customer Support Team.
