Thanks for your feedback. We tried to design and process the item as same as the item was advertised on our website. Please kindly note that this is duyet cover so it was not filling inside. We noted that the description on the website. Hope you can understand. If there is any problem with the item you received, please take a clear photo showing the problem and send it to our support email at support@batenstore.com. We will examine it carefully. Thank you so much!