Thank you so much for your awesome feedback. We're so happy to hear that you feel satisfied with our product. We always try our best to bring the best items for our customers. Your feedback is a great affort for us to try more in the future. We hope to have another chance to bring the best items for you in the nearest time. Take care and best wishes!
Thanks for your feedback. We tried to design and process the rug at a reasonable price for you. And the dimension that you order for the rug is that 31"x20". We designed and processed on your demand. If there is any problem with the item you received, please take a clear photo showing the problem and send it to our support email at support@batenstore.com. We will examine it carefully. Thank you so much!