“It’s awful. It’s not even rug material. Absolute junk. Looks terrible. Horrible refund policy I wish I would have seen before purchasing. What a waste. It’s a scam really”
Hi Sharon,
Thanks for your feedback.
We are so sorry to know you're not satisfied with the items you received. Our rugs are made of soft material, they are fluffy on the surface for a better feeling.
Hope you will understand. We always try our best to improve the quality and try to improve it better and better.
We sincerely apologize for any inconvenience caused. Please feel free to contact us if you need any assistance.
Best regards,
Customer Support Team.
